Privacy Policy

Last updated: 2024

Xizuho ("we", "us", "our") is committed to protecting the privacy of visitors to our website. This Privacy Policy explains what personal data we collect, why we collect it, the legal basis for processing it, how long we keep it, who we share it with, and what rights you have. This policy is issued in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as applicable in the United Kingdom.

1. Who We Are

Xizuho provides social media management services for local businesses. For the purposes of data protection law, Xizuho is the data controller responsible for the personal data described in this policy.

Xizuho
92 Paisley Road West
Glasgow, G75 8AQ
United Kingdom
Email: [email protected]
Phone: +44 141 863 6311

2. Personal Data We Collect

We collect personal data only when you voluntarily submit it through the contact form on our website. The form collects the following categories of data:

Your name
Your email address
Your phone number (where provided)
Any message content or details you choose to include about your business or enquiry

We do not collect any other personal data through this website beyond what you submit via the form, except for the cookie described in Section 5 below.

3. Why We Collect This Data

We use the information you submit through the contact form for the following purposes:

To respond to your enquiry about our social media management services
To provide you with information or quotations you have requested
To communicate with you regarding a potential or existing business relationship
To maintain records of correspondence for our legitimate business purposes

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases to process your personal data:

Consent: By submitting the contact form, you consent to us processing your data to respond to your enquiry.
Legitimate interests: We have a legitimate interest in responding to business enquiries and maintaining professional correspondence, provided this does not override your fundamental rights and freedoms.
Contractual necessity: Where your enquiry leads to a service agreement, processing your data may be necessary to perform or prepare for that contract.

5. Cookies

This website sets only one cookie: cookie_pref. This cookie stores your consent preference and is retained for one year. No other cookies are set by this site. We do not use analytics cookies, tracking scripts, session identifiers, or any third-party cookies such as those associated with Google Analytics, Yandex, VK, or similar services.

Advertising measurement is only activated after you have given consent, and it operates solely on the confirmation page displayed after a form submission. It does not run elsewhere on the site and does not run without your prior consent.

6. How Long We Keep Your Data

Data Type	Retention Period
Contact form submissions (name, email, phone, message)	Up to 24 months from last contact, unless a longer period is required to fulfil a contract or comply with a legal obligation
Cookie consent preference (cookie_pref)	1 year from the date it is set

7. Who We Share Your Data With

We do not sell your personal data. We may share your data with the following categories of recipients, only where necessary:

Service providers: Email hosting or communication tools used to receive and respond to your enquiry, acting under our instructions.
Legal and regulatory authorities: Where required by law, court order, or to protect our legal rights.

We do not transfer your personal data outside the United Kingdom. Should this change, we will update this policy to explain the safeguards in place.

8. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

Right of access: Request a copy of the personal data we hold about you.
Right to rectification: Request correction of inaccurate or incomplete data.
Right to erasure: Request deletion of your personal data, subject to certain exceptions.
Right to restrict processing: Request that we limit how we use your data.
Right to object: Object to processing based on legitimate interests.
Right to data portability: Request your data in a structured, commonly used format.
Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.

9. How to Exercise Your Rights

To exercise any of these rights, or if you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: [email protected]
Phone: +44 141 863 6311
Post: Xizuho, 92 Paisley Road West, Glasgow, G75 8AQ, United Kingdom

We will respond to your request within one month, as required by the UK GDPR.

10. Right to Complain

If you believe your data protection rights have been infringed, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent supervisory authority for data protection.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date.